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is an international anti-poverty agency whose aim is to fight poverty worldwide. Formed in 1972, for over 30 years it has been growing and expanding to where it is today – helping over 13 million of the world’s poorest and most disadvantaged people in 46 countries worldwide. Actionaid international works with local partners in every region .The partners could range from small community support groups to national alliances and international networks.
With a highly decentralized mode of operations and over 2,000 local partner organizations worldwide AAI needed an efficient way of tracking their internal processes and manage the process related documents centrally.
Action Aid approached us with this requirement.
Says CEO Sriram Bharatam –“What probably made them approach us was our social consciousness and confidence that we would not only understand the domain, but also work with a level of passion that matches theirs”.
Several meetings, discussions, brainstormings later we came up a solution– a Process flow management system for internal processes christened ALPS-Accountability, Learning and Planning System .
About ALPS: Alps is a framework that sets out the key accountability requirements, guidelines, and processes in Actionaid International-not only in terms of organizational processes for planning, monitoring, strategy formulation, learning, reviews and audit but also personal attitudes and behaviours, requires processes and ways of working that are crucial to supporting and strengthening ActionAid’s rights based work.
AAI Portal Architecture:The ALPS framework includes a set of processes, roles associated with the processes and documents attached with each process. A process(which could be a strategy or a review or an appraisal) is initiated and completed at a predefined frequency of intervals and associated documents which are drafted, updated, reviewed and approved by roles across different levels of the organization. The project is aimed to create a tracker by which processes are tracked and documents could be linked and accessed by stakeholders for the defined processes.
The key features offered by the solution include :
ALPS helped AAI in streamlining processes and provided improved transperancy. ALPS is being extensively used by AAI users across 4 continents and 46 countries for managing the processes.
Tags: ActionAid, Calendar, Content Management, Document Management, Enterprise2.0, intranet solution, iridium interactive
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